Shipping policy

🚚 Shipping Policy | Buygenixx

We’re excited to offer fast, trackable shipping to all our customers in Germany/US

📦 Delivery Time

• Order Processing Time: 1 business day

• Shipping Duration: 7–13 business days

• Carrier: DHL or local courier based on your area

💰 Shipping Costs

• Free standard shipping on all orders

• Express options may be available at checkout (subject to extra charge)

• All prices are in EUR, inclusive of VAT where applicable

✉️ Shipping Address Policy

• Ensure your shipping address is correct before placing the order

• For updates within 12 hours of placing your order, contact us at [email protected]

• Failed deliveries due to incorrect addresses may incur reshipping fees

📦 Tracking

A tracking number will be emailed once your package has been shipped. For assistance, reach out to +447950489312.